The United Way Of East Tennessee Highlands Has Partnered With Upper East Tennessee Human Development Authority To Offer Help To Residents Struggling To Pay Their Utility Bills. The New Program, Called “Alice”  Is Funded Through Donations To The United Way Foundation. You Can Apply In Person At Hometrust Bank Parking Lot From 8-3 Today. To Qualify, You Must Have A Tennessee ID, Social Security Card, A 12-Month Utility History, A Copy Of Your Energy Bill And Proof Of Income.