Bristol Virginia Utility Customers Will See A Slight Rate Increase Following The Tennessee Valley Authority’s 5.3% Base Rate Hike. BVU Official Christopher Hall Says Most Customers Will See An Increase Of A Dollar Or Less Per Week. The Impact Varies Based On Usage, Ranging From 3.1% To 3.8%. BVU Partners With Local Non-Profits To Assist Customers Needing Help With Power Bills. For More Information, Customers Can Contact BVU Customer Service.